Service and maintenance
We restore software for industrial equipment whose vendor has left the market, support and improve control systems after start-up and train staff.
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Equipment software recovery
If a control system stops working and the manufacturer’s software or passwords are unavailable, we help restore equipment operation. We recover available software or develop new software, then configure and test the system.
This happened with an ALFRA AP 800 machine at a switchgear plant in Krasnodar — after a power failure the control system stopped, and sanctions made the password unobtainable. We wrote new controller software, set up the encoders and auxiliary equipment, and the machine is back in operation.
Control system support
- Technical support after putting systems into operation
- Improvements to algorithms, operator screens and reports
- Extending systems with new signals and equipment
- Training of the customer's staff
How we work
Diagnostics
We find out what failed and study the equipment and documentation.
Recovery
We restore or rewrite the controller software.
Setup
We set up sensors, drives and auxiliary equipment.
Support
We stay in touch and improve the system as needed.
Related projects
FAQ
What if the controller password is unavailable?
We write new application software for the controller and set up the equipment again — that is how we brought an ALFRA AP 800 machine back into operation.
Do you support systems after start-up?
Yes, we provide technical support, improve and extend control systems and train the customer's staff.